Our air freight shipping typically takes 3 to 5 working days from the UK, USA, China, or Canada to Ghana. We’ll notify you immediately in case of any delays and keep you updated every step of the way.
We charge $8 per pound (USD) for air shipping. Additional fees may apply for: • Customs duties (based on item type and value) • Door-to-door delivery in Ghana (quoted by location) • Optional insurance for high-value shipments
Yes. Once your shipment is processed, you will receive real-time tracking information so you can follow your package until it arrives.
We currently import goods from: • United Kingdom • United States • China • South Africa • Canada All shipments are delivered to Ghana.
Yes! We offer door-to-door delivery services across Ghana for an additional fee. Just provide your address and we’ll send you a quote.
In case of any delay, we keep you informed with updated timelines. If a package is lost or damaged, we follow a clear claims process and assist with insurance claims if coverage was purchased.
Yes. We handle customs documentation and clearance to ensure your shipment moves smoothly without unnecessary delays.
Yes! Use our warehouse address (provided by us) in the USA, UK, China, South Africa and Canada when placing your online orders. Once received, we’ll ship the items to Ghana on your behalf.
We charge by actual weight in pounds (lbs.). For large but lightweight items, volumetric (dimensional) weight may apply. We’ll always inform you before billing.
Yes. Some items are restricted or prohibited under Ghana Customs regulations, including: • Weapons and ammunition • Hazardous chemicals • Certain medical items or drugs without permits If you're unsure, contact us to verify before shipping.
Feel free to contact our customer service team. We're happy to help!
